The IT Support Handbook, 2nd Edition
eBook Details: Paperback: 269 pages Publisher: WOW! eBook (June 11, 2024) Language: English ISBN-10: 8868803840 ISBN-13: 978-8868803840 eBook Description: The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users, 2nd Edition Become a more effective tech professional by learning how to provide the most useful IT support for your users. You’ll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn’t have to be with the right processes in place. What You’ll Learn Manage reporting, and keep...